We strive to ensure you receive products in perfect condition. However, if you encounter any issues, we offer the following options:
- For damaged or defective products: If you receive a damaged or defective product, please contact us within 24-48 hours of receiving your order. We will gladly arrange for an exchange for the same product.
Please note:
To facilitate a smooth exchange process, please ensure that:
- You contact us within the specified timeframe.
- The product is unused and in its original packaging, with all tags and accessories intact.
- You have proof of purchase (e.g., receipt, order confirmation email).
We appreciate your understanding. If you have any questions or concerns, please don't hesitate to contact us.
Disclaimer- any custom charges levied at the destination country shall be borne by the customer.
Cancellation Policy:
The cancellation request for your order is to be raised within 24 hours upon placing the order, after careful consideration of your request, the support team shall get back to you.
